REFUND POLICY

Unfortunately we cannot accept refunds for change of mind or change of size.

If your product arrives damaged or faulty please contact us at support@zenweare.com. We will require proof of product damage and will assess each claim on an individual basis.

Please do not ‘return to sender’ without prior contacting us. This will not be accepted as a refund or exchange and you will be responsible for any return shipping fees to get the product back to you.

SHIPPING POLICY

How Long Is Shipping?

Each product is made to order, and takes 7-13 days to fulfill. Shipping is estimated between:

United States Shipping
Flat Rate (Standard) (3-4 business days after fulfillment)
Express (1-3 business days after fulfillment)
Overnight (1 business day after fulfillment)

International Shipping
Flat Rate (Standard) (5-20 business days after fulfillment)
Express (1-3 business days after fulfillment)

Please be patient, things happen out of our control. If your order hasn’t arrived within the specified times please wait 5 business days and then contact us at support@zenweare.com.

My Delivery Hasn’t Arrived!

Don’t worry, please wait a few more business days or contact us. We guarantee all purchases, so if yours is lost or unable to be delivered for any reason we will send a new one out free of charge.